Telephone Lines and WiFi Issues

Hello Everyone,
We are working as quickly as we can with our provider to get our phonelines back up and running, we are also going to set up a temporary number for incoming calls.
This needs to be used sensibly by those who do really need to speak with us, and for those with general enquiries, administration enquiries (to include insurance claims) or non urgent appointments (this includes vaccinations) do need to email.
As our email influx will become much higher we do need to keep patient as our team try their best to keep up with the demand this may see up to 5 working days.
We appreciate that this is frustrating as we are deeply frustrated ourselves.
We are working with a new provider to enable a better telephone system to be installed over the next week.
Until further notice please be kind and courteous as we try our best to help you and your pet.
– P.S to those who do have access to the contact numbers of members of our team, we would please ask you to not use this advantage during this time as this will only add to the complications we are experiencing.
Best Wishes,
Vlad & Vienna

💙🐾You’re Invited! 🐾💙

Friday 29th October from 10am, pop down to meet up with the team and have a little look around our new practice.

We have also invited the Mayor of Bridgend to come along to see us!

We will be more than happy to show our clients and patients all parts of our new practice as we want you to be at ease if your pet ever needs to come in and see us.

Please feel free to bring your four legged friends along too!

From 10am Friday 29th October @ MobiVET, Bridgend Road, Aberkenfig, CF32 9AP

What a superb evening, proud of our team and what we’ve achieved over the past 18 months. Although it has been challenging and fast paced I feel that we have all embraced it and grown ourselves into a part of MobiVET that could never be replaced.
Proud of my team, proud of our team, proud of MobiVet 🤍🐾

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